Kitchens & BathroomsKBDIBSA
QBSA License: 49737
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Services | Suppliers | Commonly Asked Questions | Quoting Procedure| Links to Suppliers

 

Services

Amongst our capabilities and our services are the following:-

  • Full project management for residential & commercial projects
  • In-house interior design service
  • In-house showroom
  • Co-ordination of all trades
  • Ongoing supervision during all projects
  • Professional and reliable service from quoting to completion
  • Accredited asbestos removal & waterproofing
  • Extensive plumbing service done to Australian standards

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Suppliers

We utilise our own staff, which means we’re able to schedule your project to ensure minimum time disruption at your home. We only use suppliers of high quality products, materials and accessories, and these include:

  • Reece
  • Amber
  • Harvey Norman
  • EuroGlass
  • Bradnams

 

Please contact us for any sign in details you may require

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Commonly Asked Questions

Q. Why should I choose Bathrooms Are Us to renovate my bathroom?

A. Bathrooms Are Us have a reputation for being leaders in the fields of bathroom design, construction and project management and are known for their attention to detail and superior customer service. We have full accreditation with the HIA & Kitchen and Bathroom Association, working to all national and local standards. Each year we enter a selected few of our unique bathrooms in the annual HIA – National Kitchen and Bathroom Awards, in which have had great success – Winning the award for Bathroom designer of the Year in 2001, Bathroom Project of the Year in 2001 and HIA 2007 Bathroom Designer of the year (Bris).

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Q. What if there is asbestos in my walls – will I still be able to renovate?

A. We recommend and provide an asbestos test to all houses built before 1984. We take a small sample and send it off to a lab for testing. If asbestos is found in your paneling then we can organise a licensed asbestos remover to remove the panels in the room being renovated to create a safe environment for both your family & our tradesman.

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Q. I want to add an ensuite to one of my bedrooms - will I need to organise a builder to construct the walls before contacting your company?

A. We use fully qualified carpenters who are able to add and reconfigure walls for any type of project and our Interior Designers can help guide you through possible wall reconfigurations that utilise your spaces. So whether you need a new ensuite or want to add in an extra bathroom, we can help you with all aspects of the process.

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Q. I have been told that all new bathroom renovations require waterproofing , is this true?

A. Yes, Australian standards regulations require wet areas to be waterproofed (e.g. Bathroom floor, shower floors and internals, splash areas above baths etc.) to be sealed with a waterproofing membrane, including some tiled areas. We use an accredited waterproofer to make sure that all your waterproofing is applied to Australian standards. All waterproofing prevents any future water damage to bathroom walls/floor and neighboring rooms.

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Q. Will the design and construction of my bathroom be managed by Bathrooms Are Us?

A. Yes, all processes from design brief to construction are conducted by our professional in house staff. We employ our own Interior Designers, Project Managers and use fully qualified tradesman including electricians, plumbers and tilers, so that you can be assured of complete quality control of your project from start to finish.

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Q. Will the rest of my house get damaged and become untidy during construction?

A. We do everything in our power to prevent any traffic and surrounding areas to your bathroom from being damaged or dirtied by our tradesman and supervisors. This is achieved by using both hall runners and drop sheets.

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Q. What do I do during the renovation if I only have one bathroom in my house?

A. If you only have one bathroom we can arrange for your new bath to be connected and usable within 3 working days. If you only have one toilet and the new one is to be placed in the same position, your will only be inconvenienced for approximately 24hrs during the construction period. Our main purpose is to limit the amount of inconvenience you are to experience during the construction process. We can also help in arranging a portable bathroom to be placed outside of your house at a minimal cost.

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Q. Who chooses the products and tiles that will go in my bathroom?

A. We believe that no one knows your taste better than you do, so we make sure that you are an integral part in the selection process of all bathroom products and tiles. Once your contract has been drawn up, we will arrange an appointment with a qualified Interior Designer to help you select suitable tiles for your bathroom. We will then arrange an appointment with a qualified Sanitary Product Consultant who will run you through all your options available with items such as toilets, baths, basins and bathroom accessories.

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Q. What happens if I am not home during the daytime and your tradesman require access to my house?

A. With all projects we supply you with a project book that outlines the days that certain tradesman will be on your site. You do not have to be on site for all trades to conduct their work and we have strict key security processes in place, to make sure that your home is always left secure at all times.

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Q. Do I receive a warranty on all work conducted by your company?

A. Within your contract price we include a BSA Warranty which covers all work conducted by our company for a period of 6 ˝ years, so you can be reassured that all our work is guaranteed.

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Q. I have a budget of $15,000 - what type of changes and products can I do to my bathroom within this budget?

A. We have created a prices example page to give you an idea of what is achievable within different budgets. Click here to access the page.

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Quoting Procedure

  1. When you make a quotation request, we will go through a brief questionnaire over the phone to get an understanding of your project needs. Once this has been completed we will give an approximate price range for your project over the phone. If this price range is within your budget then we will organise an appointment for one of our designers to visit your site.
  2. During this site visit our designer will conduct a detailed questionnaire to understand your project needs in more depth. This will help us in establishing a suitable and detailed quotation. We will also measure up the area where work is required and suggest some planning options to you. This site visit is usually free of charge (a call out fee may apply in some cases) however we do not release layouts or drawings unless a design fee is paid. For more information, please ask our designer.
  3. After this consultation we will prepare a draft quotation which details what your renovation will involve. We will then contact you to discuss the draft in more detail.
  4. For the next stage of the quoting procedure to commence, a 10% deposit is required for renovation work under $20,000 and 5% for work over $20,000.
  5. After progressing to the next stage we ask you to select tiles from our preferred supplier so that we can include them in our drawings.
  6. We will then organise an appointment for you to come in to our head office and showroom to review fully detailed computerised drawings, including a colour 3D image, finalise product selections and draw up a detailed contract.
  7. When you are happy with everything we organise a suitable starting date.

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Links to Suppliers

  • Reece
  • Amber
  • Harvey Norman
  • EuroGlass
  • Bradnams